When it comes to finding an excellent web hosting provider, it can be hard to sort through all the quirks and features that make each product different. Add on if you’re running an online business, and it can be a make or break situation. Even mom and pop stores in small cities are taking to the internet to showcase their brand, thanks in no small part to the recent pandemic and the prospect of the future.
An excellent web hosting provider must be reliable, well-reviewed, lightning-fast, and easily accessible, even to people without a degree in IT. Here are some of the best web hosting services in Malaysia.
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Best Web Hosting Malaysia 2020 – Reviews
1. Hostinger Malaysia
Hostinger Malaysia is the best web hosting service you can get for your money. Armed with a competitive price offering, a seamless and beginner-friendly set-up process, and a 30-day satisfaction guarantee or your money back, no other web service in Malaysia can compete.
Hostinger’s data centers, which utilize the latest solid-state technologies in data storage, are located a stone’s throw away in Singapore, which eliminates any issue you might have with connection speeds. Their offerings are versatile and include a platform for shared hosting, VPS hosting, WordPress hosting, and cloud hosting.
Hostinger promises that you will experience a constant 99.9% uptime, and for the most part, they deliver. They offer live chat support with limited use of bots and a localized support team, meaning they’re up to speed with what’s happening in Malaysia 24/7.
The basic plan costs just RM2.99 per month, so it’s hard to find another service that can beat the features it offers at the same price point. Read Detailed Review.
- Unmatched reliability with 99.9% guaranteed uptime
- Localized support available 24/7
- Affordable and easy to use
- Does not require intricate knowledge of coding and website design
- Data centers located nearby in Singapore
SiteGround has been in the web hosting business since 2004. Headquartered in Bulgaria and serving over 2 million domains worldwide, people know them to have one of the broadest networks around, enabling them to provide superb webpage loading speeds across all continents.
They have data storage facilities in Singapore and Australia, which spells good news for Malaysian businesses and content creators. If you’re having trouble with connection speeds from a previous web hosting provider, you can rest assured it will disappear for good.
Siteground offers three plans with different features: StartUp, GrowBig, and their most comprehensive, GoGeek. All three plans include the following features:
- free WordPress installation and updates
- unmetered and unlimited traffic
- one SSL certificate for free
- uncapped database usage
- daily backups of site data
- CloudFlare CDN (allows better control over the caching of content)
Their customer support teams are available 24/7 via email, phone, and live chat. Unlike other providers with exclusive phone lines for higher-paying customers, you will enjoy the same level of access with any plan. Read Detailed Review.
- Excellent loading times even for data-heavy webpages
- Suitable for businesses aiming for a global reach
- Cost-effective price points on all plans
- High level of security
- Responsive and helpful support teams
- Renewal can be slightly costly
3. A2 Hosting
If you’re a small business looking for a budget-friendly option that doesn’t eliminate the features you need to succeed, A2 Hosting is an excellent choice.
They live up to their tagline of “Our Speed, Your Success,” by providing one of the fastest webpage loading times in their price segment. They also have one of the most versatile offerings on the market, with powerful VPS, reseller hosting, and shared hosting options.
Like Siteground and Hostinger, A2 Hosting has data centers in nearby Singapore, and you have the option to enable CloudFlare CDN to improve your loading times even further. Their data centers have the latest in solid-state drive technology, and their tested speeds are neck-and-neck with higher tier hosting services but at a fraction of the price.
A2 also offers a money-back guarantee if you’re displeased with service any time, unlike other providers that only offer it for a few months. They guarantee that your site will be up and running 99.9% of the time, and if you run into any trouble, they have a support team on standby that you can reach via phone or live chat. Read Detailed Review.
- Very budget-friendly
- Fast loading times
- CloudFlare CDN and close-by data center
- One of the highest uptime rates in its price range
- Live chat support isn’t localized and can be frustrating at times
GreenGeeks is a web hosting service that focuses on maintaining low carbon. They’re one of the youngest competitors on this list at only 13 years old, but they’ve already proven a lot. They’re one of the few ESG companies in web hosting that millennial business owners love because they promise to purchase renewable energy certificates equivalent to 300% of the energy they use themselves.
Relying on nature-friendly solutions to your digital problems might seem too forward-thinking at first, but GreenGeek’s speed and price points can compete with the best in the industry. They have four data centers—three in the United States and one in Amsterdam—that provide excellent connection speeds to thousands of clients thanks to CDN integration and solid-state drive arrays. Even though their connection speeds are fast, they still have to catch up with web hosting services with databases in Singapore or elsewhere in Asia.
GreeGeeks offers a website builder that’s friendly to newbies, along with unlimited data transfers, web storage, domains, and MySQL databases. Their customer support team is also one of the best in the business. You can reach them 24/7 via email, phone, and live chat. Read Detailed Review.
- Highly reliable uptimes and fast connection speeds
- Excellent customer support
- Unlimited online disk space and database use
- No data centers in Asia
Kinsta is a WordPress-specific web hosting service that offers a broad and in-depth range of website building and management tools. They couple these tools with an easy-to-understand but highly customizable website-building interface.
Kinsta is powered by Google Cloud, making it the preferred choice for many content creators and business people who host their sites on WordPress.
The company has one of the best loading times on this list, thanks to their subscription to the highly-advanced Google Cloud infrastructure. They have over 24 data centers worldwide, 7 of which are in Asia, providing some more peace of mind to their Malaysian clientele. They also guarantee a 99.9% uptime, although this feels like a formality, as their uptime has been 100% flawless since testers began measuring their service’s stability in December 2018.
Kinsta’s data centers feature solid-state arrays and CDN caching, enabling you to optimize how your website is cached and accelerate load times. Their teams are also monitoring their data streams continuously and will send a credit to you if they can’t solve an issue in under thirty minutes.
- Provides one of the most reliable uptime rates in the world
- Webpages load fast and easy
- Helpful and fast-acting support team
- Utilizes the Google Cloud network
- Unlimited storage or domain names unavailable, even with the $30 asking price
Bluehost appeared on the scene in 2003 and became one of the world’s 20 largest providers by 2009. They are officially recommended by WordPress thanks to their straightforward and business-friendly pricing, zero hidden charges, and a free domain name for the first year of their base level plan. They are a favorite of countless content creators, SMEs, and big businesses, who make up the over 2 million domains registered on their roster.
Bluehost can offer fast and stable data transfer speeds from its data centers in Japan and Singapore, so customers don’t have to worry about environmental or distance factors hampering their website stability and loading speeds. Their offerings are versatile with broad support for VPS, WordPress hosting, WooCommerce, cloud hosting, and shared hosting. Read Detailed Review.
Their three plans are:
The Basic plan is for people who only want one site and one domain name, branching out into 25 subdomains. The Plus and Prime plans enable you to host countless websites, with no limits on webspace or bandwidth.
- Very cost-effective entry price
- Reliable uptime and fast loading times
- Helpful and fast-acting customer support team
- Official recommended host of WordPress
- Does not offer free site migration
- The cost of renewal can be a bit high
When it comes to the number of highly-advanced data centers currently deployed, Cloudways rivals its more premium, higher-priced competitors. They have 25 data centers, with three in Asia. One is in Japan, optimized for the Google Compute Engine; one is in Mumbai, optimized for Amazon Web Services; and one is in Singapore, optimized for Vultr web applications.
Cloudways also offers support for KYUP and DigitalOcean, making them one of the most versatile web hosting providers in the industry. They have a Knowledge Base on their website that’s chockful of tutorials, guides, articles, and FAQs for the layperson with no idea how to get started. Their staging areas are highly scalable and backed up by reliable, consistent uptimes and connection speeds.
Cloudways encourages self-service, which is why it’s able to host your website at only $7 with a basic plan. However, if you can’t solve a technical problem using their Knowledge Base, you can reach their customer support team through phone, live chat, or the online ticketing system.
- Although they have no 99.9% uptime guarantee, they tested great for reliability
- Loading times are lightning-fast
- They have data centers optimized to work with Asian applications
- Some might find their set-up process hard, and their learning curve a little steep
HostPapa started in the same year as GreenGeeks, and their philosophies are nearly identical. They both focus on green and sustainable business practices intended to reduce carbon emissions. Unlike GreenGeeks, however, HostPapa purchases green energy certificates that are only equivalent to 100% of the power they use, and they don’t have a dedicated server option.
However, they’re highly recommended by the industry because of their budget-friendly pricing and noble mission statement. HostPapa currently has three cost-effective plans that you can buy:
- Business Pro
The Starter plan is a complete package from the get-go, featuring one free domain, unmetered traffic and bandwidth, and free migration if you’re coming from another host service. They also throw in a free Let’s Encrypt SSL and 1-Click WordPress installation.
The Business plan broadens the unlimited offerings you can enjoy, such as domains, emails, bandwidth, and webspace. However, automatic updates and an SSL certificate are only available with a Business Pro plan.
Their customer support teams cater to 17 countries and are available 24/7 to discuss all your technical needs. However, their live chat function requires an extra login to use and needs some refinement. Read Detailed Review.
- Fast webpage loading speeds
- Meets the industry-standard uptime guarantee of 99.9%
- Responsive and helpful customer support teams
- Gives you an option for 1-Click WordPress installation
- Plans can be a little expensive, but not like GreenGeek’s higher price tier
Once upon a time, two rivals were competing for the Iron Throne of web hosting: Bluehost and HostGator. While Bluehost is still contending with newer, more feature-rich providers such as Hostinger and A2, it mostly settled for being WordPress’ recommended web hosting service, when HostGator carved out a niche of its own—budget web hosting.
HostGator has an unbeatable price point of just $2.75 per plan if you buy a few years in advance. Being around since 2002 has given the company knowledge and experience that most web hosting providers don’t have. Today, they serve more than 8 million active domains and remain one of the most highly sought-after web hosting providers in the game.
HostGator has three plans you can choose from:
- The Hatchling plan
- The Baby plan
- The Business plan
All three plans cover all forms of web hosting. You can only host one domain on the Hatchling plan, but it comes with one-click installs and unlimited bandwidth. You can create more web domains on the Baby plan, with a positive SSL, dedicated IP address, and VoIP phone services exclusive to the Business plan. Read Detailed Review.
- Reliable 24/7 customer service
- You can get a starter plan for next to nothing
- Free website migration
- Slightly slower load times even with a data center in Singapore
DreamHost came to life in 1996 and has since created two other companies, making great strides in data storage and open-source network virtualization. It is currently one of the oldest surviving web hosting service providers globally, with about 400,000 customers.
DreamHost is an ideal web hosting service for people on a tight budget. They’re one of the most reliable players in the low-tier segment, with an average uptime of 99.4%, only 0.05% short of the industry standard. They reel in new customers with attractive offerings that only a few of their competitors can provide, such as support for website-building tools Weebly and Wix, and unlimited disk space and bandwidth.
All DreamHost plans come with a 1-Click Installer, automatic backups, WordPress installation, privacy protection, and at least one free domain.
DreamHost doesn’t charge additional renewal fees on top of what you’re already paying, which is a breath of fresh air from the top-tier players who have gotten used to this practice. Read Detailed Review.
- Plans across the board are highly affordable
- Their starter plan comes with unlimited disk space and bandwidth
- No high renewal fees and price hikes
- Supports many website building tools
- No free website migrations
- Below industry-average uptime
- No cPanel
How to Find the Best Web Host for Malaysia
To find the best web hosting service in Malaysia, you have to know your target audience and their locations, and whether your site will contain sensitive information.
For example, if you’re going to run a service like Paypal, Transferwise, or Payoneer, you should invest in a provider with enhanced security features. If your website is more like H&M or Zalora, you’d want a service that can handle a high amount of traffic.
Choosing a service with a data center in Asia is essential because it will give you more reliable uptimes and faster connection speeds. Most web hosting providers are in America or Europe, so a data center in Singapore or India is a good sign of their global reach.
When a web hosting provider says that they have a guaranteed uptime of 99.9%, their servers and data centers will be operational 99.9% of the time, which is useful if you don’t want your website to be prone to crashes and freezes.
Disk space is essential if you’re hosting data-heavy content, such as pictures, sound, and videos. The future of broadcasting and the media at large is visual-heavy content, so if you want more traffic to your website, get a plan with unlimited disk space and utilize it with tasteful graphics and sounds. Also, opt for providers with SSD and CDN features as they can improve your website loading speeds.
Bandwidth and Data Transfer
There is nothing more frustrating to online consumers than slow website loading speeds as it gives the impression that the website is not very well-made. If you’re planning to migrate or create a new website with a large prospective clientele, choose a plan with unlimited bandwidth and high data transfer speeds.
How slow or fast your website runs depends on three factors: the type of storage your provider uses, where their servers are, and how much bandwidth they have available. Google uses website speed as an important metric for your search ranking, so choose a plan from a provider that utilizes SSD drives housed inside a data center in Asia.
There are a thousand things that could go wrong when you’re the new owner of a website, such as a data breach, hack, or litany of other security issues that might crash your website. Sometimes, it might crash at random, even when there’s lower-than-usual traffic.
In those difficult times, you need a responsive support team to get your website back up and running quickly. Choose a provider with great reviews for their customer support services.
Many people take internet security for granted, but as a website owner, you have a legal duty to keep your visitors safe. People have hacked sites like Facebook, Twitter, and LinkedIn, so you need to assume that someone is targeting your website as well.
Also, make sure to choose a plan from a provider that will give you an SSL certificate. It will help you rank higher in Google searches because your website is more secure.