Part of Endurance International Group (EIG), Bluehost is a reliable hosting service that offers a range of hosting-related solutions, including domains, shared hosting, VPS, and dedicated servers. As one of the most popular hosting platforms around, the company gives you plenty of options for starting your site.
In our Bluehost review, you’ll find out what we think about their pricing, support, and other features. We’ll show you the pros and cons so you can decide whether Bluehost is right for you.
Bluehost’s claim to fame is its low introductory pricing. While Bluehost offers some tempting discounts in the first year, it also has high renewal costs to make up for them.
With discounts up to 50%, a monthly hosting plan that usually costs $7.99/month goes down to $3.95. You get all the essentials you need to kickstart your website – 50GB storage, a free SSL, and unmetered bandwidth, plus consistent uptime and good loading speeds.
Scaling up to a Plus plan, Choice Plus, or Pro plan, you unlock unlimited websites and SSD storage. You also get unlimited domains and subdomains, spam experts, and Microsoft 365 Mailbox for 30 days.
Knowing how eager you are to take your business online, Bluehost also rewards you with $100 in Microsoft Advertising credits and a similar amount for Google Ads.
Starting at $29.99 a month, WordPress hosting has a steep price tag. The only upside is it’s fully optimized for WordPress websites and comes with a staging area.
When you scale up to VPS, you find plans that go from $29.99 a month to $59.99. Their VPS is a step up from cheap shared hosting and works well for anyone who needs unique server configurations and particular programming languages.
Affordability and security don’t always go hand in hand. However, Bluehost doesn’t skimp on it. They offer many useful security features, including free SSL certifications under each plan.
For an additional fee, Bluehost gives you access to several add-ons like a dedicated IP, Premium SSLs, Spam Expert, SiteLock, and Office 365 that could be handy hosting for e-commerce sites. You can also order SEO Tools, CodeGuard, and the Domain Privacy that lets you hide any personal information you used to register your domain.
While Bluehost offers a quality hosting platform, you can find plenty of others for cheaper. For the same money, you’d get better uptime with SLA and more advanced options like backups or staging areas.
On paper, Bluehost offers 24/7 customer support through phone and live chat. Despite that promise, many users have found that they receive poor customer service.
At times, you may find yourself waiting for over 10 minutes. The support agents are slow to respond, which implies that the company doesn’t have enough representatives to support their user base.
After setting up your account, you want a way to contact their support from your dashboard, but Bluehost offers none. You’ll only see a question mark, and it brings you back to their general help center, where you have to log in again.
Installing SSL shouldn’t take more than five minutes. In Bluehost’s case, it takes about an hour.
Despite its slow support, most of its representatives have the knowledge and capability to help you fix your problem, once you get to talk to them. If you want to troubleshoot on your own, you’ll have some troubles, as Bluehost doesn’t have extensive or detailed documentation.
- cPanel hosting account
- Cheap introductory plans
- Solid uptime
- Loads of storage space
- Unmetered bandwidth
- Constant upsells
- Only US-servers
- Poor backup options
- Slow customer service
If you’d like to host a small or medium business website and you don’t expect lots of traffic, Bluehost can work for you. Their hosting plans have unmetered storage and bandwidth. You get cheap first-year pricing but beware of high renewal costs. Overall, Bluehost offers a solid platform, as long as you prepare yourself for its caveats.